I am using ProTools 8.0.5 with Windows 7 Pro (N.B: I am disabled & housebound now, living on a limited, fixed income, so I will not be purchasing new gear or software)Īny assistance would be greatly appreciated. ***My NI Solid Bus Comp & Enhanced EQ plugins still open & run perfectly). I have tried using the original disc for a clean re-install (KONTAKT4, SSD & Service Center) but ProTools now gives an error message that it cannot find the specified location when I try to open KONTAKT. I have been using this plugin library for probably a decade, maybe 15 years if my memory serves me correctly. This is the first time I have opened SSD since the computer repair. Note I recently had to replace my MOBO but all the drives have remained unchanged. 'Start service center' however, I am now using the 'Native Access' management tool which shows the 'Full Version' installed. I just opened up a ProTools session to fix a drum part & my installation of Steven Slate Drums EX is now showing as 'Demo Mode'. So far, most of the replies have been boilerplate 'try this.' One of the suggestions was to try using Native Access, which was silly, as Native Access only handles NI-produced libraries, not third-party libraries.Īll the while, SSD 3.5 continues to be listed under 'Registered Products' on the NI's 'My Products, Serials, and Downloads' web page, so at least there's that proof that I have a copy of this. I've sent another reply through email to support and did ask whether the tech support person I've been interacting with is on the registration side of things. ThankstotheSlateDigitalBetaTestTeam,whowereinvaluablenotjustin trackingdownbugs,butinmakingTRIGGERasgoodasitis. but I'm back to where I began with no ability to activate it. It's like this product is no longer in their system as a supported/licensed product.ĭavid Das: Thanks for posting I did remove the library from the Libraries tab, then re-added it by re-installing (again). Since this used to be listed in Service Center, but disappeared recently, methinks that the issue is on NI's end.

Peter_J: Thank you very much for the confirmation (this helps me know I'm not crazy).

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